How do I change my membership level?
To upgrade or downgrade your membership, send an email explaining what you’d like to do to email@example.com and the team will action your request.
If you would like to upgrade your membership level a pro-rata rate will be determined to apply to the remainder of the existing payment period, and payment will be required to proceed with the upgrade.
If you would like to downgrade your membership level, remember that the change will be effective from the date at the end of the current payment period. Please contact us no less than 5 business days before the end of the current payment period to allow time for the change to be implemented.