Shane Burger
Woods Bagot
My Speakers Sessions
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Thursday, 24 June, 2021
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BILT Virtual 2021 | Stream Two: Technology as Catalyst: Investment, Impact, and Culture (20mins)Shane Burger, Woods Bagot
Synopsis:
An overview of how to drive high impact with your technology investments in a design practice.
Topics include:
– Where to invest: design experience, delivery automation, client experience
– Investing in value-driven vs commodity-driven efforts
– Buy vs make
– Broader implementation costs
– Culture and change management
– Measuring benefit – direct vs diffuse
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